We value and appreciate the recognition we receive from our industry peers, and are proud of the awards we achieve. Every team member plays their part in our pioneering work, and these awards are a testament to their commitment and passion.
The Connexon team’s work in automated case processing and safety reporting is credited for bringing automation closer to clinical trial execution and innovation in medical terminology processing and consistently improving accuracy.
The Connexon platform has also been recognised in the Real-Time Safety category for its use of near real-time automated surveillance to enhance patient safety in assessments of effective clinical research.
The FARSITE platform has been given top marks by judges for promoting inclusivity by improving diverse patient identification – supporting the detection for socio-economic representation in trials.
We are committed to delivering high-quality, secure and compliant data-driven solutions, ensuring excellence in service delivery and safeguarding sensitive healthcare data against risks. These standards enhance our operational efficiency, protect patient information, and strengthen our partnerships with healthcare organisations.
ISO 9001 is an internationally recognised standard for quality management systems. It provides a framework that organisations can follow to ensure they consistently meet customer and regulatory requirements while striving for continuous improvement.
ISO 27001 provides a framework for managing and protecting sensitive company and customer information through risk management, security controls and continuous improvement. This internationally-recognised certification shows our commitment to providing the highest standards in information security management systems.
As a CDISC Platinum Member, NWEH actively supports the adoption and advancement of globally recognised standards that improve the quality, consistency, and interoperability of clinical research data.
Patient privacy and data security is at the heart of what NWEH does. We operate robust information governance processes to ensure all personal data is handled in accordance with UK GDPR, the Data Protection Act, and NHS confidentiality and information governance requirements.
Access to data is strictly controlled, with appropriate technical and organisational safeguards in place to protect confidentiality, integrity, and availability. Our externally certified quality and information security management systems, supported by regular compliance reviews, help ensure that patient data remains secure throughout every research project and clinical trial.
Additionally, NWEH submits an annual assessment against the NHS England Data Security and Protection Toolkit (DSPT). In the context of clinical research, alignment with the DSPT helps provide confidence to NHS partners, sponsors, and stakeholders that patient data is managed securely throughout the research lifecycle. It complements broader quality and information security arrangements by reinforcing good governance, secure handling of confidential data, and continuous review of data protection practices.
Where required, NWEH also ensures compliance with the Common Law Duty of Confidentiality, obtaining support from the Confidentiality Advisory Group (CAG), alongside all relevant legal, ethical, and regulatory approvals.
NWEH maintains a range of recognised accreditations and certifications that demonstrate our commitment to quality, information security, and regulatory compliance. These include ISO 9001, the internationally recognised standard for quality management systems, and ISO 27001, the leading standard for information security management systems, which supports the protection of sensitive data and management of security risks.
As a CDISC Platinum Member, NWEH actively supports the adoption and advancement of globally recognised standards that improve the quality, consistency, and interoperability of clinical research data. Together, these accreditations and memberships provide assurance that NWEH operates to the highest standards of quality, governance, and security.
Data ownership depends on the specific study and contractual arrangements in place. In most sponsored clinical trials, the study sponsor retains ownership of the study data, while NWEH acts as a trusted data processor or research partner. All data is managed in accordance with applicable regulations, governance frameworks, and contractual agreements, ensuring that patient privacy, security, and research integrity are maintained throughout the project lifecycle.
NWEH follows documented quality management processes, regular audits, staff training, and continuous improvement practices to ensure consistent delivery of high-quality research services. Our certifications provide external validation that these processes meet recognised industry standards. Our research activities are also supported by approvals from the Health Research Authority (HRA) and Research Ethics Committees, ensuring studies are conducted in line with UK regulatory and ethical requirements.
